Terms of Use

Last updated: May 27, 2026

These Terms govern your use of UploadWizard (the "Service"). By creating an account or using the Service, you agree to them. This summary is provided for convenience and is not legal advice.

The Service

UploadWizard provides a white-label portal for businesses to collect files from their clients. You are responsible for configuring the Service, including connecting your own database and storage, and for the content uploaded through your portals.

Accounts & responsibility

  • You must provide accurate information and keep your account secure.
  • You are responsible for your administrators and for the data and credentials you connect to the Service.
  • You must have the rights and lawful basis to collect and store the files processed through your portals.

Encryption passphrase & recovery phrase

UploadWizard provides a zero-knowledge audit log. Each tenant's audit log is encrypted with the tenant's own key, which is protected by a passphrase you set in your browser. You are solely responsible for:

  • Choosing a strong passphrase and keeping it secure.
  • Backing up the recovery phrase generated at passphrase setup (a BIP39 word list).
  • Ensuring that at least one administrator retains access to the passphrase or recovery phrase.

UploadWizard does not hold your passphrase or recovery phrase and cannot recover them on your behalf. If you lose both, the contents of your audit log will be permanently unrecoverable. UploadWizard bears no liability for audit log data that cannot be decrypted due to loss of your passphrase and recovery phrase.

Zero-knowledge model

The audit log is designed so that UploadWizard cannot read its contents. Audit entries are sealed with your public key on the server and can only be decrypted by your private key in your browser. UploadWizard cannot produce the contents of your audit log in response to legal process or any other request, because it does not hold the decryption key. You, as the tenant, are the sole custodian of your audit log data.

Acceptable use

You agree not to use the Service to store or distribute unlawful content, malware, or material that infringes others' rights, and not to attempt to disrupt or gain unauthorized access to the Service or other tenants. We may scan uploads for malware and enforce size, type, and retention limits.

Your data & storage

Uploaded files reside in your own storage. You are responsible for that storage account, its costs, availability, and backups. We are not responsible for data loss within third-party storage you control.

Fees

Paid plans are billed as described at sign-up. Fees are non-refundable except where required by law. We may change pricing with reasonable notice.

Availability & warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

Limitation of liability

To the maximum extent permitted by law, UploadWizard is not liable for indirect, incidental, or consequential damages, or for amounts exceeding the fees you paid in the 12 months before the claim.

Termination

You may stop using the Service at any time. We may suspend or terminate access for violations of these Terms or to protect the Service and its users.

Changes

We may update these Terms; material changes will be reflected by the "last updated" date above. Continued use after changes constitutes acceptance.

Contact

Questions about these Terms? Use the contact form or write touploadwizard@all7s.us.